Returns Guide
Simplifying Your Returns
![](https://ucpstatic.ebay.com/static-assets/image-crops/50/2020/11/returns-guide-hero.jpg?crafterSite=sellercenter-sg)
To provide the best of customer service to your buyers, accepting a return is a great way to go. eBay is here to show you the benefits of offering this option and making it a part of your selling best practice.
Benefits of accepting Cross Border Trade (CBT) Returns
Fun Fact: 67% of buyers prefer to buy from sellers who offer returns. Any questions you may have about the best way to deal with a returns request and how to handle it.
![](https://ucpstatic.ebay.com/static-assets/image-crops/50/2020/11/returns-guide-text-image-1.jpg?crafterSite=sellercenter-sg)
How to minimise Your Cross Border Trade (CBT) Returns
Most sellers on eBay offer returns, but would prefer to keep them to a minimum. All you need to know about minimising your Cross Border Trade (CBT) returns is right here.
![](https://ucpstatic.ebay.com/static-assets/image-crops/50/2020/11/returns-guide-text-image-2.jpg?crafterSite=sellercenter-sg)