Having problems creating a listing? You may have exceeded your monthly allowance, your account may be restricted, or the item you're trying to list may be prohibited.
See our pages below for more information:
When listing your item, start by describing what you're selling. You can add photos, select the brand and physical details about the item, choose whether to use the auction or fixed price format, and set a price.
Finally, select which shipping options will be available to the buyer, a return policy, and how you want to receive payment.
Read more about filling in your Item description, condition and specifics below. We also recommend that you get to know our rules for sellers, our policies on prohibited and restricted items, and what's allowed and not allowed when listing and completing a sale.
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Item description
A perfect item description is clear enough to tell your buyer what they need to know at a scan, and yet detailed enough so that there can be no confusion around exactly what they're buying.
Be sure to include:
- Your item's key selling points
- Exactly what you're including in the sale. For example, if you're selling used electronics, list which cables it comes with
- Full sentences with correct spelling and punctuation throughout
Item condition
You can sell almost anything on eBay, from brand new products to items that have signs of wear and tear.
It's vital you're honest and accurate about the condition of what you're selling so your buyer knows exactly what they're getting.
Your options for describing your item's condition vary by category. Some of your options include:
- New – A brand-new, unused, and unworn item (including handmade items) in the original packaging
- New (other) – An item with no sign of wear and tear that is missing its original packaging, or the original packaging has been opened and is no longer sealed
- Seller refurbished – A tech item that has been restored to working order by the eBay seller or a third party
- Certified - Refurbished – A tech item in like-new condition, refurbished by the manufacturer. The item will be in new packaging with original or new accessories
- Excellent - Refurbished – The item is in like-new condition, backed by a one-year warranty. It has been professionally refurbished, inspected and cleaned to excellent condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging
- Very Good - Refurbished – The item shows minimal wear and is backed by a one-year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to very good condition by qualified sellers. The item includes original or new accessories and will come in new generic packaging
- Good - Refurbished – The item shows moderate wear and is backed by a one-year warranty. It is fully functional and has been professionally refurbished, inspected and cleaned to good condition by qualified sellers. The item includes original or new accessories and will come in a new generic packaging
- New with tags / box – Clothing or shoes that are unworn, and still have the original tags attached, or are in the original box
- New without tags – Clothing or shoes that are unworn, and don't have the original tags attached, or are not in the original box
- Used – An item that has been previously used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended
- For parts or not working – An item that does not function as intended and is not fully operational
Item specifics
When filling in the specifics about your item, you'll find that some fields are required and some are not, depending on which category you're selling in.
Item specifics may include brand, size, type, color, style, or other relevant information about the item you're selling.
We strongly recommend providing as many of these specifics as you can to ensure that your item gets maximum visibility on both eBay and external sites such as Google Shopping.
If your active listings are missing the correct item specifics, you can use the Seller Hub Download/Upload file tool to quickly update them in bulk.
Simply download an excel copy of your active listings, update the necessary fields, and upload the file again.