|Home > Help >Membership & account >Protecting your account|
Protecting your account
We take a number of steps to help ensure the security of your account. But there's also a lot you can do. Find out more about ways you can protect your account.
Solve a problem
If the email was sent from us, you’ll also find it in your Messages in My eBay. Send any suspicious email to firstname.lastname@example.org, or if the email appears to be from PayPal, send it to email@example.com. Never click on a link in a suspicious email. Learn more.
If the message was sent from us, you’ll also find it in your Messages in My eBay. Learn more about reporting and recognising spoof emails.
Have a question? We can help.
Ask eBay members
Get help from other eBay members. Visit the Answer Centre to post a question.
Rules & policies