2 min article

Paying for items

When you see an item for sale on eBay, the listing will include the payment methods you can use to buy it. If you have any problems paying for your items, we can help troubleshoot the issue.

When you're ready to pay, simply go to checkout. You'll be able to select your payment method and review your order details, including your shipping address, before you pay.

Checks, money orders, and bank wire transfers aren't allowed for most eBay purchases. However, you can use these payment methods to buy capital and business equipment, and, on eBay sites that offer these categories, real estate and vehicles. You can also use these payment methodes, along with cash, for items you pick up in person. See our Payment methods policy for more details.

Troubleshooting payment errors

If you have problems paying for your items or if you receive an error message at checkout, try the following troubleshooting tips to resolve the issue:

  • Check you've entered your payment details correctly
  • Make sure your billing address matches the address on your payment method
  • Try checking out on another device. If you're using the eBay desktop site, try checking out on the mobile site or app, or vice versa
  • Try checking out on another browser. You can also try signing out, clearing your cache and cookies, and signing in again before trying to check out again

 

Timelines for paying

When you buy an item on eBay, whether you won an auction or used Buy It Now, you'll need to pay the seller within 4 days. The sooner the seller receives your payment, the sooner they'll send your item.

You'll find everything you've bought recently – including items you still need to pay for – in your Purchase History - opens in new window or tab.

Check for unpaid items - opens in new window or tab

When you buy an item, it's important to pay as quickly as possible. If you haven't paid within 4 calendar days, a seller can cancel your order. If this happens, you won't receive your item and the unpaid item will be recorded on your account. Buyers who have excessive unpaid items or canceled orders may have limits imposed or lose their buying privileges.

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