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toymarketplace

4.0K items sold
136 followers

About

Sammelfiguren, Designer Toys von verschiedenen Blind Box Serien & mehr! ...... Collectible Toys, Urban Vinyls from many different Blind Box series & more!
Location: GermanyMember since: Jun 09, 2008

Business details

Business name: David-Alain Barbéoc'hFirst name: David-AlainLast name: Barbéoc'hAddress: Kaltenfelder Str. 17a, 38667 Bad Harzburg, GermanyPhone Number: 05322987603Email: info@superchan.deVAT number: DE 260248215

Detailed Seller Ratings

Average for the last 12 months

Accurate description
--
Reasonable shipping cost
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Shipping speed
5.0
Communication
4.6

All feedback (2,544)

i***c (5)- Feedback left by buyer.
Past 6 months
Verified purchase
Item perfectly packaged, arrived in immaculate conditions
o***a (1373)- Feedback left by buyer.
Past 6 months
Verified purchase
Fast delivery and well packed. Thanks
5***5 (13)- Feedback left by buyer.
Past year
Verified purchase
Super
t***s (165)- Feedback left by buyer.
Past year
Verified purchase
Great seller.
s***y (2461)- Feedback left by buyer.
Past year
Verified purchase
Ships broken goods.
Reply from: toymarketplace- Feedback replied by seller toymarketplace.- Feedback replied by seller toymarketplace.
Item was already packed damaged by the manufacturer and shipped in original packaging (poor factory quality control). Figure was originally secured with plastic protector and the box was opened by me only briefly for identification, without taking the item out of the protective cover, so it is not touched by hand.
Follow-up from: s***y- Feedback followed up by buyer.- Feedback followed up by buyer.
So you opened it and did not see it was broken? Nonsense.
s***y (2461)- Feedback left by buyer.
Past year
Verified purchase
Not trustworthy.
Reply from: toymarketplace- Feedback replied by seller toymarketplace.- Feedback replied by seller toymarketplace.
Buyer wrote this at the beginning: "Unfortunately the tail has broken of this pony during shipping" and this when I wanted to clarify the issue and made first proposal: "I do not doubt your honesty, I never questioned it." Buyer kept this case open and forced a decision by ebay, which gave me no chance of any refund or reaction to the problem. I offered a refund of the original price which was not accepted. Buyer demanded repayment of taxes automatically collected by ebay and paid to ebay UK.
Follow-up from: s***y- Feedback followed up by buyer.- Feedback followed up by buyer.
I was polite through out and only ever requested that we follow the ebay guidelines. That we both agreed to when we used the site. You kept asking to do things outside of policy. I may remind you the case was concluded in my favour.