Our goal is 100% customer satisfaction and to make sure our customers are always taken cared for. We inspect and test all items that come into our possession. However, we deal with a large variety of items and our knowledge of some items is quite limited. If you happen to find a problem with your item that we missed, please let us know as we will always try to address any issue. If you are happy with your purchase, we would appreciate a good review, but all feedback is appreciated.