Items were as described,I've had quite a few of these Kongs all my dogs have loved them! I love the personalized note! My original fur baby I got the Kong for her name is Cammie,a mini Australian shepherd,I lost her in my divorce. My 2 rescue dogs I have now they're names are Zia she's a Border Collie and my other one her name is Molly she's a German Shepherd/Border Collie mix. I'll definitely buy from again!