whitmans

Seller feedback (5,248)

• e***l (31)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Lego was in excellent condition. Looked brand new, seals on the box were still sticking and weren't peeling off. The price was reasonable for a retired Lego set. Packaging was top notch as well. No chance of the Lego getting wet! Would definitely use this seller again.
• 3***a (14)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Not as described. Was supposed to be a "new sealed" LEGO set. Was actually used (had been retaped shut, contained zip bags, some things were assembled already). Poor communication from seller. I messaged about the issue. 5 days later, no reply. I opened a return request. 2 days later, still no reply, but the request was approved. 11 days later, I finally got my full refund. The seller never once replied to me. A simple "sorry, my mistake" would have made such a huge difference.

  Follow-up from: 3***a- Feedback followed up by buyer.- Feedback followed up by buyer.

  9 days after leaving this feedback, the seller has now messaged back. They confirmed it was a mistake (not intentional) to send a used set instead of new. And they stated a pretty compelling reason for why they weren't able to message me back or get to the return sooner. Given how much positive feedback they have, I'm inclined to believe them. It doesn't change the fact that this was a negative experience, but I hope they are doing well now and hope this won't be an issue for future buyers.
• r***r (872)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  perfect
• 2***j (20)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller was awesome.
• e***r (1789)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Received item as described.
• e***r (1789)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item arrived very quickly and just as described! Great seller I would buy from again and recommend to others! Thank you!