The Real Camera Company

Seller feedback (33,566)

• o***o (3)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great experience with the seller. The item was posted promptly and securely. Packaged well with plenty of padding. Although the lens that arrived with the camera was not the correct one, the issue was resolved promptly and a replacement was sent. The seller responded to the messages promptly and communicated any updates. Good value for the money. Would buy for them again.
• 9***e (156)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Prior to buying, seller answered questions promptly. Ordered just before lunchtime on Monday received mid afternoon Tuesday, super fast delivery. Item well packaged and as described. Will certainly be saving this seller to saved list!
• z***z (347)- Feedback left by buyer.

  Past month

  Verified purchase

  I ordered this item on Sunday and it arrived Tuesday morning, you cannot get much better service than that! It was exactly as described and arrived well packaged. Overall, I am very pleased with the transaction, the seller also answering a question I had very promptly.
• d***w (564)- Feedback left by buyer.

  Past month

  Verified purchase

  The cable was exactly as described and worked flawlessly straight out of the well packaged box. Postage was a little on the high side although the overall package (item plus postage) was very reasonable and good value bearing the new price of these cables. Would recommend this seller.
• b***a (47)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The Real Camera Co. have provided exceptional care, going above and beyond to help us choose, understand and setup the Durst Enlarger we bought from them. The item works perfectly, was as described, perfectly packaged, and shipping was excellent, arriving next day super fast. As the enlarger was something we'd not used before, they helped us through setup with ongoing replies after we received the item, and were very generous with their time and support. We'll absolutely buy from them again.
• d***r (193)- Feedback left by buyer.

  Past month

  Verified purchase

  Packaging was first class which is always standard with Real.Camera. Lens in fantastic condition, better than described I feel. Great value considering the spotless condition. Postage. DPD have let Real Camera and themselves down. Parcel was not delivered in the manner I have become accustomed to. Leaving a parcel on the front lawn does not constitute delivery or any level of professionalism.

  Reply from: real.camera- Feedback replied by seller real.camera.- Feedback replied by seller real.camera.

  Safe delivery of items to our customers is of high priority to us. We apologize the courier did not deliver to their usual high standard we expect and pay for. Thank you for contacting us and for your feedback here. We have contacted the courier, and will monitor our deliveries. kind regards, Joe (dispatch) at The Real Camera Company