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The Online Pen Company

The Online Pen Company

80K items sold
3.0K followers
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About us

Since starting out in 2006, The Online Pen Company has grown from a small, specialist fine-writing retailer, to a market leader in pens, stationery and art supplies. Now with worldwide shipping, a team of committed and enthusiastic staff and a range of over 7,000 products, all whilst still maintaining the easy to use, simple to deal with values we were founded on.
Location: United KingdomMember since: Apr 16, 2015Seller: theonlinepencompany

Business details

Business name: Pilotfish Trading LtdAddress: Unit 5, Barracks Road, DY13 9QB Stourport-on-Severn, United KingdomVAT number: GB 822108467

Feedback ratings

Last 12 months

Positive3,291- positive feedback in last 12 months
Neutral34- neutral feedback in last 12 months
Negative27- negative feedback in last 12 months

Detailed Seller Ratings

Average for the last 12 months

Accurate description
5.0
Reasonable shipping cost
5.0
Shipping speed
4.9
Communication
4.9

Seller feedback (23,570)

m***6 (121)- Feedback left by buyer.
Past month
Verified purchase
Just what I wanted
a***s (2)- Feedback left by buyer.
Past month
Verified purchase
Perfect Nib replacement. Due to customs procedure delivery toon more than expected time.
d***b (222)- Feedback left by buyer.
Past month
Verified purchase
Thank you! 🖋️
0***n (244)- Feedback left by buyer.
Past month
Verified purchase
Was sent the wrong item but was resolved quickly! Thank you for your understanding
0***n (244)- Feedback left by buyer.
Past month
Verified purchase
Originally was sent the wrong item but they resolved the issue quickly!
o***7 (24)- Feedback left by buyer.
Past month
Verified purchase
The item I purchased was fine but I didn't think the packing was adequate to protect the box inside which was bashed up a bit by the post system.
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