Silky Bouquets Silk Flower Florists

Seller feedback (34,239)

• 7***l (903)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Beautiful cushion wreath tribute. Great communication and excellent service. Accommodating and fast delivery when I said I needed it by the weekend. Good quality & value for money & well packaged. Thank you, will use again A**

  
• e***l (179)- Feedback left by buyer.

  Past month

  Verified purchase

  What fantastic sellers the rugby ball i bought for dads funeral is perfect. Great communication, really well packaged and very quick delivery. Couldn't have been better if they tried. Highly recommend these sellers. 5 star

  
• t***1 (1974)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I cannot recommend this seller highly enough. I’m a repeat buyer and I can honestly say I’m blown away by the high standard of the flowers. Expertly made, super fast delivery and well packaged. I wouldn’t but from anywhere else. 10/10 5*
• v***t (790)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Super fast delivery. Great service and lovely product. I was however disappointed with the packaging….a battered old crisp box, was a poor choice and it was fortunate that the item survived the journey (see photos attached). You provide a good service and I would definitely recommend you to others but you do need to rethink the packaging.

  
• a***b (77)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Did not send items. Had a few excuses for why and I was always more than understanding but it’s been just shy of a month and still nothing. Opened a case as then have a reply straight away ask me to close it and they will send! Please be aware this is not something advertised as you can’t reopen it and seller knows this so please buy with caution. Should have read the feedback before buying as looks like I’m not the only unhappy customer! Had full refund via the case as seller refused to answer

  Reply from: silkybouquets- Feedback replied by seller silkybouquets.- Feedback replied by seller silkybouquets.

  Real shame to see someone leave a review like this and try to damage a small business. The buyer purchased and explained her tributes were not urgent as they were for a memorial garden. fully bespoke sunshine and angel items will require specific stock which we needed to wait for. We kept the buyer informed of a stock delay but she opened an item not recieved case anyway. With the case open we knew she could opt to refund when on route, she then opted to refund once we had agreed to send.
• g***1 (1675)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Wow what can I say this item arrived and I am so happy with it.its stunning such good value for it's money and super fast delivery customer service was first rate and I was kept up to date along the way with it's delivery fantastic seller Thankyou