At SGSROFF, we're committed to bringing you top-quality first responder uniforms, gear, and supplies at the best possible prices. We take pride in offering trusted brands and always strive to give you a deal that saves you money—because your satisfaction is our priority. While our main focus is serving the community through our volunteer work, this side business helps support our mission and keep things running smoothly. We're here to make sure you get what you need without breaking the bank.
Location: United StatesMember since: Dec 03, 2003Seller: sgsroff
Sent a completely wrong pair of pants then I was told they didn't even have the pants I ordered so I waited over a week for nothing. Had to waste my time sending back what they sent me just to get a refund.
Reply from: sgsroff- Feedback replied by seller sgsroff.- Feedback replied by seller sgsroff.
DEAR DONKEYWE ARE SORRY THAT YOU GOT SENT THE WRONG ITEM. AS A FAMILY RUN BUSINESS WE FOLLOW EBAYS RETURN POLICY. ONCE YOU GET EBAY INVOLEVED WITH A RETURN THEN WE MUST SEND YOU A REFUND WHEN WE RECEIVE THE ITEM. SINCE YOU CHOOSE TO DO THAT INSTEAD OF ALLOWING US TO GET YOU THE CORRECT ITEM, IF AVAILABLE, WE HAD TO GIVE YOU YOUR REFUND. NEXT TIME REACH OUT TO US AND LET US TRY TO MAKE IT RIGHT BEFORE GETTING EBAY INVOLVED. WE DO MAKE MISTAKES BUT LET US TRY TO FIX IT INSTEAD OF COMPLAINING HERE