TheoCraft Optics

Seller feedback (15,025)

• 1***3 (530)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item Exactly As Described. Thank You Lenses were scratched over eye viewing area on left side, but for the price, I can not complain, but suggest sending wrapped in a softer material for transporting before sealing packages for mail delivery.
• -***2 (12)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent communication. One of my lens was out of stock. When I saw the message about possibly having to wait, I replied to send me what's available. But they had received the lens color I wanted and they were delivered on time. Great company I'd definitely buy from again.
• g***a (897)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great seller !!! Even though I didn’t received the package, the seller was extremely approachable and keep me posted about all problems that emerged and at the end he was true to his promise.
• 8***8 (209)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Item shipped very fast, arrived in perfect shape, packed very securely. Priced very reasonably too. Seller was very responsive all around. 👍👍👍A+++ eBay seller!! Buy with confidence!!
• 5***i (166)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Wrong item sent- they asked for pictures of the wrong item- I sent pictures and they said they would send the right item. Never received the right item and didn’t get a refund. Not sure this seller can be trusted. I wouldn’t recommend purchasing from said supplier.

  Reply from: theocraftoptics- Feedback replied by seller theocraftoptics.- Feedback replied by seller theocraftoptics.

  The logistics information of the re-sent package to you shows that it has been signed for. Have you received the goods?

  Follow-up from: 5***i- Feedback followed up by buyer.- Feedback followed up by buyer.

  The mix up was corrected by the seller and I received the item that I initially ordered. I would trust this seller as he made good with the correct product
• h***a (177)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  The color i ordered was out of stock. Seller contacted me immediately and advised. Seller offered me other colors and was very polite. I respect how this seller handled the situation. I recieved my alternate lenses quickly and i find them to be of good quality. I will be buying from this seller in the future.