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parts-master-direct

parts-master-direct

300K items sold
8.4K followers
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About us

Hello welcome to our shop. We are an established family business of 33 years and supply our local community a whole range of products, from domestics appliances costing thousands of pounds to plug fuses costing pence, we have a large loyal base of retail customers in our town but also now on ebay
Location: United KingdomMember since: Mar 31, 2011Seller: parts-master-direct

Business details

VAT number: GB 197282817

Feedback ratings

Last 12 months

Positive9,802- positive feedback in last 12 months
Neutral165- neutral feedback in last 12 months
Negative116- negative feedback in last 12 months

Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (91,595)

  • d***o (687)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The price was good value for money , only draw back is that I had to contact the seller when it was reported received not arrived. I sent two emails stating that I had checked outside bins etc and it was nowhere to be found; and the response was not nonchalant. I was going to escalate it to Paypal, and then found out that it had been delivered to the billing address. Would not use this seller again, as it shows, if there was a problem they would not be interested.
  • i***i (816)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I haven’t opened or used the item yet, but the seller has been very supportive throughout. My original parcel was lost by Royal Mail, and when I requested a tracked replacement, it was sent promptly and arrived quickly. Excellent communication and service.
  • p***l (58486)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Perfect seller. Prompt dispatch, fast delivery, great price, appropriate packaging, item's exactly as described, and excellent communication. Five stars
  • s***a (170)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived promptly and well packaged. My only quibble is that this is not the item pictured - the listing has a picture of the original Siemens/Neff/Bosch dispenser unit but this is an aftermarket version. It works but the electrical connection for rinse aid dispenser is not present. Had I realised I was not buying the item pictured, I could have bought this alternative from other sellers on eBay for less. Pictures attached.
  • i***m (778)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Incorrect item supplied. Contacted seller and matter resolved with correct item received a couple of days later. Good product, reasonable price. Prompt and helpful communication.
  • w***w (33)- Feedback left by buyer.
    Past month
    Verified purchase
    Was unsure which type /style of bracket was required, this seller had the matching codes for said item. It arrived 2 days after & I immediately tried it the machine & it fits PERFECTLY Slightly more expensive than others I’d viewed, but it was the description that got my attention & decision to purchase. Thankyou Mr D
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About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!298/1000