omotenashi-store-kobe

Seller feedback (1,981)

• m***d (4)- Feedback left by buyer.

  Past month

  Verified purchase

  Prior to ordering the product, I changed our address, but it was mailed to the old address and we never received it. I need to get hold of the company to see if they can ship to our new address.

  Reply from: omotenashi-store-kobe- Feedback replied by seller omotenashi-store-kobe.- Feedback replied by seller omotenashi-store-kobe.

  We have shipped to the address you provided for your eBay order. Could you please confirm the address listed on your eBay order? Thank you.
• k***e (64)- Feedback left by buyer.

  Past month

  Verified purchase

  Super fast delivery!
• 6***1 (7)- Feedback left by buyer.

  Past month

  Verified purchase

  Deliver with no packaging so the item got slighty damaged, but for something like that , that you sell sealed, receiving it with the seal damaged it's not possible. I will still keep them and open them but not recommanded

  Reply from: omotenashi-store-kobe- Feedback replied by seller omotenashi-store-kobe.- Feedback replied by seller omotenashi-store-kobe.

  We sincerely apologize that your item arrived damaged. However, we package items in bubble wrap and cardboard boxes, then place them inside a bag before shipping. If it arrived unpackaged, it's possible the postal service opened the packaging during customs clearance or delivery. We appreciate your understanding of this matter. If you'd like, we can process a return request. Please contact us.
• k***k (58)- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent!
• l***l (113)- Feedback left by buyer.

  Past month

  Verified purchase

  Fast international shipping and a good price. Item is as described. Would buy from this seller again!
• 2***m (1)- Feedback left by buyer.

  Past month

  Verified purchase

  Product high quality looks amazing and arrived in frankly unbelievable time. Would recommend this seller they are verry helpful and have good products at reasonable prices.