If I could give them zero starts, I would. The shoes were too small. The seller refused to let me return the shoes, which were unused and in the exact same condition as when they arrived. I do not recommend purchasing anything from this seller. They have very inflexible sure policies and horrible customer service!
Reply from: nextgendeals-54- Feedback replied by seller nextgendeals-54.- Feedback replied by seller nextgendeals-54.
We regret that this experience did not meet your expectations. As stated in the listing, this item was sold as non-returnable, and we clearly reiterated that policy in our prompt and courteous response. We value all customers and remain committed to providing professional service on every order.
4***4 (18)- Feedback left by buyer.
Past month
Verified purchase
New in box, exactly as described.
a***y (1837)- Feedback left by buyer.
Past month
Verified purchase
Perfect Sale!!
6***l (47)- Feedback left by buyer.
Past month
Verified purchase
Good
6***3 (2)- Feedback left by buyer.
Past month
Verified purchase
Shoes themselves were fine, but what was above and beyond was that the Seller proactively reached out and shared the original box was damaged and they were sending in an alternate box (size larger), but assured the shoes would be as ordered and new condition. Just a great example of customer service.
Reply from: nextgendeals-54- Feedback replied by seller nextgendeals-54.- Feedback replied by seller nextgendeals-54.
Hi John,
Thank you so much for your kind review! We truly appreciate your support and are glad you had a great experience.
Best regards,
Frank
y***t (72)- Feedback left by buyer.
Past 6 months
Verified purchase
Great experience and seller so helpful when I needed to upgrade shipping.