The handle was not in the box where the machine was packaged . The picture show the handle but it was not packed. In addition another part was faulty(broken)see photo. Now, I have to go back on EBAY and look for a handle inorder to operate the machine.
Reply from: thehouseofsupply- Feedback replied by seller thehouseofsupply.- Feedback replied by seller thehouseofsupply.
We offered to take it back, we offered to refund it, we offered to buy the customer the handle, and we didn't get a response, they just left negative. We're not sure sure how this happened, but we are still willing to do whatever we need to do to to resolve it. But no response from the customer.