A couple of things. It was really nice of them to let me know one of the two pieces I was ordering couldn't be shipped at that time but did ship the one piece to me. That was the more important piece. They also left a note on the package when the other piece comes in, will ship. The other thing was a chocolate bunny mold. I think the bottom corner of the bunny was a little warped by how it was stored. That's OK, all I wanted was the ears and head anyhow and that part was in good shape.