Models-factory

Seller feedback (3,703)

• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Very good condition with fine detailed high quality. Fantastic appearance. Very valuable item to buy.. I would like to purchase other products from this point.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  I have much respect for Models-factory and would do business with them in future because for their honesty. I attempted to order a model from them but soon found out that it was longer available. I was disappointed at first but they were quick about informing me issue and also giving me other options which I appreciated. I ended up receiving a refund which was quick and painless.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Perfect
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Alles bestens zu jeder Zeit wieder!!
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Excellent seller and item. Fast shipping and great packaging.
• *****- Feedback left by buyer.

  Past month

  Verified purchase

  Seller listed 3 were available. Once purchased, seller said this item was out of stock. Money refunded. About a day after, seller re-listed the same item. Buyer purchased again but was later told this item was out of stock again. Money refunded. It looks like there are a few sellers all located in China selling the same models. This is evidenced that their listing pictures all had similar backdrop. They do not communicate to each other when a certain model was sold out by other sellers.

  Reply from: models-factory- Feedback replied by seller models-factory.- Feedback replied by seller models-factory.

  we send three model to the buyer,the buyer open three return dispute,reason is all three damage,it impossible for all three model damage, I don't want the forth dispute,so we had to cancel the deal!

  Follow-up from: *****- Feedback followed up by buyer.- Feedback followed up by buyer.

  I sent multiple pictures to prove that all three models were damaged. Seller's packaging method had issues. The rough handling by the carrier added to the damages. Ebay had to step in to help me get the refund.