The item arrived with 20 broken fibers. When I purchased it, the description stated that no fibers were broken. Unfortunately, the packaging was very poor — it was shipped only inside its case, without bubble wrap or any fragile labels on the box. This careless packaging likely caused the damage during shipping. Very disappointing experience.
Reply from: megameds- Feedback replied by seller megameds.- Feedback replied by seller megameds.
We are so sorry you experienced this, the item was tested and properly packaged, I believe the issue was mishandled en route to overseas.