Oh may gosh I wish I could show the reaction from my 4 year old. The doll was in great condition. Even hair in a ponytail with crunchier. The packaging loved how he used a box and made sure the inside wasn’t shaking and was securely in place. Wrapped extra in box. Shopping was faster than what my usps said. Communication was great with the seller as well. The price was good and the item is as described. Very please. Doll hair is done and wrapped up and ready to travel with her mini person.