This person sells watches and listed this for repair. According to Timex it cannot be repaired. According to three reputable watch repair shops, they cannot repair it. I find it hard to believe that the seller did not know this. Yes, he said I could return it if I paid for return shipping. Not helpful. Additionally, the back was off and the inside was missing at least one piece. Not cool. Shipping speed, “A”, packaging “B”, as described and value, “F”. Communication “A+” but who cares?