Recieved an “authentic” Labubu without an outside box, so were unable to verify authenticity due to the missing QR code with corresponding authentication code.
Informed the seller, who apologized but stated it was their supplier’s failure, no other resolution offered.
Reply from: joanonlineselling- Feedback replied by seller joanonlineselling.- Feedback replied by seller joanonlineselling.
Thank you for your message. I'm sorry to hear you have concerns about the item. I want to reassure you that all our products are authentic, as described.
We’ve reviewed our messages and did not find any prior communication from you. If there was an issue with delivery or messaging, I truly apologize for any inconvenience.
Please feel free to let us know the specific concerns you have with the item, and we’ll be happy to assist further or look into a resolution that works for you.
b***a (208)- Feedback left by buyer.
Past month
Verified purchase
Fabulous condition, fast shipping and great job of packaging.
w***e (147)- Feedback left by buyer.
Past month
Verified purchase
Fast shipping, packed well, new condition and confirmed genuine, as described. Great seller!
7***a (308)- Feedback left by buyer.
Past month
Verified purchase
Recieved item quickly and packaged really well. Love her so much! Recommend seller.
r***u (615)- Feedback left by buyer.
Past month
Verified purchase
Great product and seller!!!
u***u (1)- Feedback left by buyer.
Past month
Verified purchase
This seller is a 10/10 my package was on time and exactly what I was hoping to get :) the box arrived in pristine condition and while ive not opened them yet as far as I can tell they are authentic. Quality is 10/10 and everything was packaged with care and looks good! They even threw in a couple of free stickers that are adorable. Thank you so much!!