Extremely easy and positive experience! Shipping was insanely fast (Japan to California in 2 days), camera was packaged safely, and everything that showed up was in good condition and as described, and of course it was a good deal. I'd recommend anyone order a camera from these guys.
4***6 (8)- Feedback left by buyer.
Past month
Verified purchase
This item arrived broken but I had amazing communication with the seller and we arranged lightening fast shipping at no cost me and a full refund was issued. That’s amazing customer service. Thank you for making it right and caring.
Reply from: upsense-llc-jp- Feedback replied by seller upsense-llc-jp.- Feedback replied by seller upsense-llc-jp.
Thank you very much for your kind response and positive feedback.
What amazed us even more was that the camera, which had previously experienced an issue, made a full recovery after being returned.
This truly remarkable experience was invaluable to us. Thank you again.
a***h (5)- Feedback left by buyer.
Past month
Verified purchase
great care in delivery, love the camera :)
l***i (12)- Feedback left by buyer.
Past month
Verified purchase
This seems to be very common, lenses that cost an arm and a leg are describes as perfect condition but they’re not. This lens has scratched on the front element, cleaning signs on the internal elements and signs of fungus that was cleaned up. I retuned this lens but I paid duties for it when it got imported and that cost is very difficult to recover
r***a (1500)- Feedback left by buyer.
Past month
Verified purchase
Perfect!! So fluffy and cute, high quality, looks as pictured, and smells new too! Thank you so much. Very fast delivery great value for money.
Reply from: upsense-llc-jp- Feedback replied by seller upsense-llc-jp.- Feedback replied by seller upsense-llc-jp.
Thank you very much for your kind feedback. Your words mean a lot to us and truly encourage us. We sincerely appreciate it.