Horrible customer service. I contacted this company after receiving this product. I went to put on my valance. And noticed the stitching was coming undone. Sent pictures. And requested a return. This company responded oh it’s just a loose thread. It’s still usable. Not at my house it’s not. If I paid you for new. I expect new. Not thrift store hand me downs. So learn from my mistakes. Do not buy from this seller. My regret is enough for both of us.
Reply from: rozo7013- Feedback replied by seller rozo7013.- Feedback replied by seller rozo7013.
Yes, I said it looked like a loose thread — but in the very same message I also offered a free UPS return label and a full refund once the package is returned.