5.7K items sold
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About us

A video games store celebrating all things game related with a nod to the 80's & 90's retro scene. We also love all things made in Japan.
Location: United KingdomMember since: Jul 26, 2017Seller: gamesgalaxyconsett

Business details

VAT number: GB 284280001

Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
4.6
Shipping speed
4.9
Communication
5.0

Seller feedback (2,067)

  • 4***3 (17)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I paid import costs at the checkout, but then had to pay €24 more afterwards. They did not refund this and did not take responsibility for this problem. When the package arrived, the box was heavily damaged, and again, they took 0 responsibility for some kind of refund. The seller has great products, but this doesn’t compensate at all with the very bad customer service!
    Reply from: gamesgalaxyconsett- Feedback replied by seller gamesgalaxyconsett.- Feedback replied by seller gamesgalaxyconsett.
    That you had to pay import charges had NOTHING to do with us. Sorry it happened but we did everything right. Then you just started making loads of new complaints and tried to make a huge deal of a broken case which can be easily replaced. We offered you a £2 refund but no deal, you just screamed are we joking?. We packed it well in a box and you didn't even show the packaging so you probably broke the box yourself just to try to extort an unrealistic amount of money out of us. Never again!
  • o***i (596)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great seller, excellent communication, securely packaged & a speedy dispatch. Would definitely recommend and use again. Two thumbs up.
  • d***d (1063)- Feedback left by buyer.
    Past month
    Verified purchase
    Honest ebayer Item had issues but seller informed and helped Gave discount before shipping so gets positive feedback. Honest seller
  • k***u (1218)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast despatch item as seen and described good packaging arrived early top seller
  • 1***7 (53)- Feedback left by buyer.
    Past year
    Verified purchase
    Item in good condition as described, good packaging, quick reactivity. A very good vendor. Unfortunately shipping from UK to Europe took 17 days and 24 GBP. I can get to London by train in 7h or get a shipment from China in about 10 days for free so it's not easy to understand.
  • 1***6 (0)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The item described is the one I received. The condition communicated (new) is the condition received. No transaction problems. The cd is functional and not scratched.

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