FirstClassTVs

Seller feedback (7,353)

• k***l (13432)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  received incorrect item. very confusing transaction. received refund. seller tried to call me on the phone but when I tried to call back they would never pick up. then in eBay messages would not acknowledge their calls, but I could tell it was the same company by the answering service.

  Reply from: firstclasstvs- Feedback replied by seller firstclasstvs.- Feedback replied by seller firstclasstvs.

  Thank you for your feedback, katy_perry_fans_international. We're sorry again for the mix-up with your order, but we’re glad we were able to resolve it in the end. Your understanding means a lot, and we hope to have the opportunity to provide a smoother experience next time!
• a***a (138)- Feedback left by buyer.

  Past month

  Verified purchase

  Item came as described, Authentic, very good price, and well packaged. Will be purchasing again
• y***s (564)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Items as described, free S&H, prompt shipping (ordered Tuesday, in USPS possession Thursday), highly recommended
• r***k (675)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Great, new TV and good price... SHIPPING was horrible. LTL with no options. And included (white glove) service I didn't want. Slow shipping with minimal tracking .... Seller should consider other options ?

  Reply from: firstclasstvs- Feedback replied by seller firstclasstvs.- Feedback replied by seller firstclasstvs.

  Thanks for the feedback, mkesterco — glad you’re enjoying your new Samsung Frame TV! We’ll absolutely take your shipping experience into account and explore better delivery options. I do want to advise that for all of our larger merchandise we do advertise Flat rate freight. Which takes 6-12 business days. For Flat Rate Freight orders, you must go directly to the carriers website to track the item as they do not have integration with eBay, this means the eBay tracking page will not display info.
• h***h (402)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Not only is this great price it was very well pack and super fast shipping. Very good seller would buy again. A++++

  Reply from: firstclasstvs- Feedback replied by seller firstclasstvs.- Feedback replied by seller firstclasstvs.

  Thank you so much, holiwd! We're thrilled to hear the HW-Q990F arrived safely and quickly. Enjoy the incredible Dolby Atmos sound experience, and we truly appreciate your kind words. Looking forward to having you shop with us again!
• g**** (473)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  quick delivery, item as described, professionally packed in manufacturer's packaging. Recommended quality seller.

  Reply from: firstclasstvs- Feedback replied by seller firstclasstvs.- Feedback replied by seller firstclasstvs.

  Thank you, re**gg! We're thrilled to hear everything arrived quickly and as described. We truly appreciate your kind words and recommendation—looking forward to serving you again!