Firephoenixdesigns

Seller feedback (37)

• s***e (3847)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent! Fast & safe ship, exactly as pictured/shown/described, thank you!
• s***i (1402)- Feedback left by buyer.

  Past year

  Verified purchase

  The seller was out of the item but contacted me immediately I like buying from the seller I get a lot of my stuff here. They are an excellent seller. Have absolutely beautiful stuff and I will order these again when they get them in. Wonderful person to work with and to buy from.
• j***4 (648)- Feedback left by buyer.

  Past year

  Verified purchase

  Fast Shipping Quality Merchandise Great Ebayer
• j***j (263)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Ordered by mistake thinking it was something else and seller was able to refund me promptly. Thank u! Recommend seller.
• n***5 (14)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Seller took my payment and never sent product. Had to get Ebay involved to resolve this.

  Reply from: firephoenixdesigns- Feedback replied by seller firephoenixdesigns.- Feedback replied by seller firephoenixdesigns.

  This is an inaccurate representation of the situation. The buyer initially asked ebay to cancel the order, but eBay had already denied the request as it was past the cancellation period. We couldn’t cancel it either at that point. To help, we asked the buyer to open an “Item Not Received” case so we could issue a refund that way. It was us—not eBay—who refunded the order. Ebay was not involved at all except sending the buyer an auto generated message denying their initial cancellation!
• r***f (640)- Feedback left by buyer.

  Past month

  Verified purchase

  product as expected