the seller sent one order in three different boxes and on each of the boxes the total cost of the order was indicated, that is, even if there was one cap in the box, the box indicated that it contained the entire order. I had to pay tax on each package. I bought 4 items and paid tax in my country for 12 caps. When I asked why it was done this way, they didn't even apologize, they simply ignored my letter. The service was terrible.
Reply from: fanatics- Feedback replied by seller fanatics.- Feedback replied by seller fanatics.
Hi suslik.il, I am very sorry to hear about the troubles with our items being sent in separate packages. Regrettably, these 4 hats all shipped out from different warehouses. I have sent a partial refund of your order for the troubles. Please allow 2-7 business days for that refund to reflect on your account based on your financial institution. If there is anything else I can look into, please don't hesitate to reach back out. Sincerely, Dylan
l***s (350)- Feedback left by buyer.
Past month
Verified purchase
the seller sent one order in three different boxes and on each of the boxes the total cost of the order was indicated, that is, even if there was one cap in the box, the box indicated that it contained the entire order. I had to pay tax on each package. I bought 4 items and paid tax in my country for 12 caps. When I asked why it was done this way, they didn't even apologize, they simply ignored my letter. The service was terrible.
Reply from: fanatics- Feedback replied by seller fanatics.- Feedback replied by seller fanatics.
Hi suslik.il, I am very sorry to hear about the troubles with our items being sent in separate packages. Regrettably, these 4 hats all shipped out from different warehouses. I have sent a partial refund of your order for the troubles. Please allow 2-7 business days for that refund to reflect on your account based on your financial institution. If there is anything else I can look into, please don't hesitate to reach back out. Sincerely, Dylan
l***s (350)- Feedback left by buyer.
Past month
Verified purchase
the seller sent one order in three different boxes and on each of the boxes the total cost of the order was indicated, that is, even if there was one cap in the box, the box indicated that it contained the entire order. I had to pay tax on each package. I bought 4 items and paid tax in my country for 12 caps. When I asked why it was done this way, they didn't even apologize, they simply ignored my letter. The service was terrible.
Reply from: fanatics- Feedback replied by seller fanatics.- Feedback replied by seller fanatics.
Hi suslik.il, I am very sorry to hear about the troubles with our items being sent in separate packages. Regrettably, these 4 hats all shipped out from different warehouses. I have sent a partial refund of your order for the troubles. Please allow 2-7 business days for that refund to reflect on your account based on your financial institution. If there is anything else I can look into, please don't hesitate to reach back out. Sincerely, Dylan