Delivery via Amazon (!) was 2 days later than originally promised, but the item was well packed, is in brand new condition in sealed original box, functions as intended when tried, so I’m very happy with purchase. It’s now a discontinued item with Lloyds, so this was a chance to get one at a good price. New gel pads are still available at the moment, but 2 are included, and can used several times. Can’t say, yet, whether it helps with migraines, but it looks like it’s worth a try.