the cream was not like I expected, it does not absorb into the skin or assist with pain relief - what I bought it for. The smell is terrible - I had to stop using it after 2 days as the smell was making me sick. I checked each container in case it was a bad batch in one box. Even sealed, the smell was strong. Overall I was disappointed with the purchase. Seller communications were prompt, with an email arriving immediately after the order did, but my feedback to them was ignored.