Skip to main content
Doug Russell Marine

Doug Russell Marine

490K items sold
4.2K followers
Contact

Shop by category

Doug Russell Marine
All categories

Clothing & Lifestyle

Items Per Page
See All

About us

Doug Russell Marine maintains one of the most extensive parts department in the world with more than 100,000 parts, and over 1,000 sterndrives and engines in stock! With such names as Mercruiser, Volvo, & OMC (Bombardier) we have come to be known around the globe for sterndrive and engine repower.
Location: United StatesMember since: May 23, 2003Seller: doug-russell

Feedback ratings

Last 12 months

Positive1,173- positive feedback in last 12 months
Neutral17- neutral feedback in last 12 months
Negative14- negative feedback in last 12 months

Detailed Seller Ratings

Average for the last 12 months
Accurate description
4.9
Reasonable shipping cost
5.0
Shipping speed
5.0
Communication
5.0

Seller feedback (146,162)

  • a***n (2439)- Feedback left by buyer.
    Past month
    Verified purchase
    Thx
  • i***i (4599)- Feedback left by buyer.
    Past month
    Verified purchase
    never got them and they couldn't substitute, took 10 phone calls to get to someone who knew what was going on
    Reply from: doug-russell- Feedback replied by seller doug-russell.- Feedback replied by seller doug-russell.
    We apologize for the experience. The item was out of stock due to an inventory error, and a full refund was issued. While it may have felt like many calls, our team did know what was going on- we were working to research specifications that were not readily available and also reviewing other kits in stock- per your request. We're sorry for the frustration this caused and appreciate your patience while we worked to assist as best as possible.
  • b***n (1497)- Feedback left by buyer.
    Past month
    Verified purchase
    As advertised and great comm and shipping
  • m***n (334)- Feedback left by buyer.
    Past month
    Verified purchase
    Just what I ordered
  • m***m (208)- Feedback left by buyer.
    Past month
    Verified purchase
    Good product!
  • o***l (137)- Feedback left by buyer.
    Past month
    Verified purchase
    They claim to sell you a good engine, but be careful. They sell worthless junk and try to keep your money. I have been fighting for a month to get my money back as the engine block they sent me had some pin repair in the cylinder and the machine shop told me that it couldn’t be repaired. I feel like the seller was trying to throw it at the wall to see if it would stick. Unfortunately I’m being ripped off out of 635.00$ and eBay is not helping like I have that kind of money to throw around.
    Reply from: doug-russell- Feedback replied by seller doug-russell.- Feedback replied by seller doug-russell.
    We’re sorry for your frustration.The part was sold as used and noted it may need machine work. This part was covered by our 30-day return policy. We offered a return, but instead you filed a chargeback with your bank which placed the funds on hold. In this situation, the fastest resolution would have been through the return option we offered immediately. The delay is a direct result of the chargeback process, which typically takes much longer than eBay’s built-in return system.
See all feedback

About us

Use this space to tell other eBay members about yourself and what you’re passionate about. Give people more reasons to follow you!298/1000