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Location: South KoreaMember since: Nov 15, 2024Seller: k-pick
The seller canceled the order claiming the item was defective, but I believe this was not true. Very disappointing experience. Awful and stressfull process with irresponsible seller.
Reply from: k-pick- Feedback replied by seller k-pick.- Feedback replied by seller k-pick.
Hello,
Thank you for your feedback. I would like to clarify the situation for other buyers. During the product inspection, we discovered a defect, so we informed the buyer and promptly processed a refund at their request. I did my best to handle the situation properly and transparently.
I sincerely apologize for any inconvenience and appreciate your understanding.
r***m (41)- Feedback left by buyer.
Past month
Verified purchase
Nice pen but ended up paying more than 3 times the actual price of the pen(when it was released)including the customs duty(more than 50% of the cost) Not worth it unless one likes the colour so much and want to own it. It would have been nice if a converter was included.
Reply from: k-pick- Feedback replied by seller k-pick.- Feedback replied by seller k-pick.
"Thank you for your feedback. We understand your concern about the price and customs, and we hope you enjoy the pen’s unique color and quality."
d***r (46)- Feedback left by buyer.
Past month
Verified purchase
Seller shipped right away, Item was delivered on time. Tracking updated dally.
Item was in new condition just as described.
Reply from: k-pick- Feedback replied by seller k-pick.- Feedback replied by seller k-pick.
I sincerely appreciate you taking the time to leave such positive feedback. I am very pleased to know that everything met your satisfaction.
u***r (41)- Feedback left by buyer.
Past month
Verified purchase
Alles super, vielen Dank 👍🏼
Reply from: k-pick- Feedback replied by seller k-pick.- Feedback replied by seller k-pick.