Appalling customer service from this seller. When Echo Show arrived it had 3 holes in the canvas and wrong colour. We were promised another which was never posted and we eventually were offered a refund. In the messages it was stated we asked for a refund which was not the case, we wanted another Echo Show. We felt so annoyed that we had been treated in this way, hope eBay read this feedback and no one else is taken for a ride by this seller.