Reply from: cattydoll- Feedback replied by seller cattydoll.- Feedback replied by seller cattydoll.
I will always take a return even if you are unsatisfied. This purse is exactly the one pictured and is supposed to have a distressed look. The buyer told me she wanted to keep the item and get a full refund or she would leave negative feedback. Buyers exact words, "Unfortunately I'm no longer in the United States to make the return but if you don't give me a refund I will give you negative" Ebay did not think this was feedback extortion and I am stuck with this unfair rating.