How eBay Protects Intellectual Property (VeRO)
eBay is committed to protecting the intellectual property rights of third parties and to providing its users with a safe place to trade. eBay created the Verified Rights Owner (VeRO) Programme so that intellectual property owners could easily report listings that infringe their rights. It is in eBay’s interest to ensure that infringing items are removed from the site, as they erode buyer and good seller trust.
If you are a Verified Rights Owner and want to report a listing issue, see Reporting Intellectual Property Infringements.
To avoid creating listings that would infringe on intellectual property rights:
Listings removed through VeRO
If your listing was removed through VeRO, and you believe that your listing was removed in error, eBay suggests that you first try to contact the rights owner directly (The email notifying you that your listing had been removed should have included the rights owner's email address). Only the rights owner understands their products and intellectual property rights. If the rights owner agrees that they made a mistake, have them email eBay and eBay will allow you to relist your item.
Do you understand the rights owner’s claim, understand eBay’s policies, and still believe that the rights owner made a mistake in reporting your listing? If so, please email us.
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