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Selling Manager Pro: Setting automation preferences for Feedback, email, and listings
These preferences let you make global changes to the way that you automate your listings and buyer communication. For example, you can temporarily suspend all automated listing rules so that products aren’t automatically listed or relisted while you’re on vacation.
Changing your automation preferences
To change your automation preferences:
Automatically leaving positive feedback
You can reduce the time you spend leaving Feedback by automatically sending positive Feedback to buyers.
Tip: Because automated Feedback is always positive, it's a good idea to review your stored comments to ensure they are positive before setting this preference.Here’s how automated Feedback works:
Once Feedback is left for the buyer, the Feedback status for that sold listing is updated. If Feedback isn't sent because of a system failure or because the buyer was suspended, an alert is generated in the Summary view.
Automatically sending email to buyers
You can automatically send email to buyers at key points in the sales process, for example when you've shipped your item. eBay also automatically sends certain emails for you.
Temporarily suspending your automated listing rules
If you're going on vacation or are otherwise unavailable, you can temporarily disable your automated listing rules without having to edit each rule individually.
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