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Placing your Store on vacation


If you need to take a break from your store for any reason, you can schedule some time away. From your time away settings, you can choose whether you want to Allow item sales or Pause item sales.

Scheduling time away

Here's how to update your time away settings:
  1. Select Schedule time away.

  2. Select Allow item sales while on time away or Pause item sales while on time away.

  3. Set a Start date and End date for your time away.

    • If you allow item sales, your time away can be up to 15 days

    • If you pause item sales, your time away can be up to up to 30 days

    • You should schedule your time away to start a day before your time off to accommodate any last day orders and end it a day later than your return date to accommodate processing of all pending orders

  4. Select Apply.

Set an Automatic response

You can set up an automatic response for anyone who contacts you through eBay messages during your time away: Here's how:

  1. Select Automatic response.

  2. Select Message when on time away.

  3. Set a Start date and End date for your message.

  4. Type your message in the Automatic response box.

  5. Select Apply.

For detailed instructions see our time away help page.

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