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Limits on buyer activity
Buyer activity limits are one way that eBay helps sellers to minimise Unpaid Items disputes. Based on eBay’s research, more than 50% of Unpaid Items come from new users with a Feedback score of less than 5. The goal of buyer activity limits is to minimise Unpaid Items while supporting legitimate purchases. Under this system, buyers can take appropriate actions to remove their limits:
eBay cannot publish the specific rules for its activity limits. However, the following are two examples that illustrate situations in which new members may encounter activity limits (Note: These are not actual activity limits).
A member may encounter a limit based on several factors including (but not limited to):
Removing activity limits
eBay is more likely to remove activity limits from members who:
Why does eBay have activity limits for buyers?
eBay has buyer activity limits to encourage responsible bidding and buying in order to protect both buyers and sellers from unintentional or malicious “over-buying.”
In addition to buyer activity limits set by eBay, sellers can limit buyers based on certain criteria by selecting buyer requirements. Sellers can also limit buyers based on their User ID (see Managing Bidders and Buyers).
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