Unwelcome and Malicious Buying

Failure to meet a seller's terms

Examples:

• Seller states item will only be posted domestically. Buyer is registered outside the posting area.

• Seller states that buyers with negative feedback comments are not permitted to bid. The buyer has negative feedback.

Report a buyer who participated in a listing without meeting the listing terms.

Buying with the intent to disrupt a listing

Examples:

• Buyer places a bid that greatly exceeds the value of the item in order to prevent a sale.

• Buyer bids on multiple items listed by a seller without intent to complete the sale.

• Buyer attempts to purchase an item after having been placed on a seller's blocked bidder list.

Report a buyer who bid with intent to disrupt a listing.

Note: Buyers who fail to respond or who back out of a transaction do not fall under the Unwelcome Buying policy. These listings should be reported as Unpaid Items.

Preventing Unwelcome Buying

In addition to reporting a user to eBay, there are several steps sellers can take to prevent unwelcome buying including:

• Turn on Buyer Requirements to block buyers who don’t meet certain criteria.

• Use Immediate Payment Required on Buy It Now and Stores listings.

  Place the bidder on a blocked bidder list.

• Cancel bids.

This policy protects the marketplace by enforcing the contractual obligation entered into between buyer and seller made with the placement of a bid or Buy it Now. It also protects sellers from buyers who do not honour the seller’s terms of sale.