Rules for everyone
There are rules that all eBay members, both buyers and sellers, need to know and follow. These rules are created to protect you and to keep eBay a safe place to buy, sell, and participate in the community.
When a buyer or seller issue comes up, depending on the particular situation, eBay may consider an individual’s performance history and the specific circumstances, which can influence how we apply our rules and policies. At our discretion, eBay may choose to be more lenient with policy enforcement, with the goal of doing the right thing in the circumstances.
Rules about general member conduct
eBay members are not allowed to:
Rules about identity
Rules about communicating with other eBay members
Rules about eBay's responsibilities
Other questions you may have
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