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Reinstating your account
How to reinstate your account
We require payment each month if your account balance is $1.00 or more. If your account is suspended because your payment is overdue, you can get it reinstated by making a one-time payment.
Follow these instructions to open the payment page.
If your account is still suspended
Most accounts are automatically reinstated when you make a one-time payment of the amount due. If your account remains suspended after you pay:
If your automatic payment method is outdated
Usually when accounts are suspended for non-payment it's because the automatic payment method the seller has on file is outdated or has been recently declined. Once you make a one-time payment on your account, consider updating your automatic payment method.
The fine print
When your account is past due, you may be responsible for collection costs. If this happens, you're billed a monthly finance charge of 1.5% or the highest amount permitted by applicable law, whichever amount is lower. This fee is charged each month on your invoice date.
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