Service Design for Business : A Practical Guide to Optimizing the Customer Experience by Lavrans Løvlie, Ben Reason and Melvin Brand Flu (2015, Hardcover)

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About this product

Product Identifiers

PublisherWiley & Sons, Incorporated, John
ISBN-101118988922
ISBN-139781118988923
eBay Product ID (ePID)221290765

Product Key Features

Number of Pages208 Pages
LanguageEnglish
Publication NameService Design for Business : a Practical Guide to Optimizing the Customer Experience
Publication Year2015
SubjectCustomer Relations, Strategic Planning
TypeTextbook
AuthorLavrans Løvlie, Ben Reason, Melvin Brand Flu
Subject AreaBusiness & Economics
FormatHardcover

Dimensions

Item Height0.9 in
Item Weight13.6 oz.
Item Length9.1 in
Item Width6.1 in

Additional Product Features

Intended AudienceScholarly & Professional

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