Product Information
How dynamic businesses of every size can unleash innovation by inviting customers to co-design what they do and make. Reading line: The 8 Roles Customers Play in Trend-Setting Companies The refrain is familiar for Patricia Seybold in her journeys as a top technology and management strategist: I want our company to be acknowledged as the most admired and most customer-valued in our industry and to be recognized as the company that has forever changed the way things are done. How can we become the Google of banking How can we be the eBay of software I want to be the JetBlue of manufacturing. How can we become the undisputed trend-setter in our industry-with a competitive bar no one can topple In Outside Innovation, bestselling author Seybold taps her close relationship with dozens of high-innovation companies to reveal the untold strategy behind the trendsetters and the next HUGE leap forward in customer strategy. Seybold shows that companies that are dominating their category and staying ahead of the pack are collaborating at every level of their business with their customers.Product Identifiers
PublisherHarpercollins Publishers Inc
ISBN-139780061135903
eBay Product ID (ePID)107803388
Product Key Features
Number of Pages432 Pages
LanguageEnglish
Publication NameOutside Innovation: How Your Customers Will Co-Design Your Company's Future
Publication Year2011
SubjectBusiness
TypeTextbook
AuthorPatricia B. Seybold
FormatHardcover
Dimensions
Item Height229 mm
Item Weight653 g
Additional Product Features
Country/Region of ManufactureUnited States
Title_AuthorPatricia B. Seybold