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Nortel Networks Business Communications Manager Call Center (License Only) (4 Node/s)

Number1Telecom (2438)

100% positive feedback

Price:

US $108.98

(inclusive of GST)

ApproximatelyS$ 141.33

Free shipping

Estimated delivery Thu, 13 Nov - Mon, 24 Nov

Returns:

No returns, but backed by .

Condition:

New

About this product

Product Information

When customers pick up the phone or browse your Web site, what happens next can be the difference between the success and failure of your business. Whether customers are looking to place their first order, to reorder, or to receive help with an existing order, Business Communications Manager can help you deliver the top-flight customer service that leads to success. Need to compete head-to-head with a larger competitor? Nortel Networks can help you set up a Multimedia Call Center that puts up to 80 agents at your customers' fingertips from anywhere in the world. Operating out of several locations? No problem. By using the power of IP telephony, Business Communications Manager enables agents in multiple locations to support the same queue - even agents working from home can receive calls as if they were at the central site. Call processing is seamless, enabling you to get maximum efficiency from your employees. Instead of thinking of a Call Center as a voice-only customer service/ma...