About this product

Product Identifiers

PublisherRed Wheel/Weiser

ISBN-101632650983

ISBN-139781632650986

eBay Product ID (ePID)237511611

Product Key Features

Number of Pages192 Pages

LanguageEnglish

Publication NameConflict Resolution Phrase Book : 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations

Publication Year2017

SubjectHuman Resources & Personnel Management, Business Communication / General, Communication Studies, Conflict Resolution & Mediation, Decision-Making & Problem Solving, Interpersonal Relations

TypeTextbook

AuthorCornelia Gamlem, Barbara Mitchell

Subject AreaLanguage Arts & Disciplines, Education, Business & Economics, Psychology

FormatTrade Paperback

Dimensions

Item Height0.4 in

Item Weight11.3 Oz

Item Length9 in

Item Width6 in

Additional Product Features

Intended AudienceTrade

LCCN2017-032749

TitleLeadingThe

Reviews"Constructive handling of inevitable workplace conflict is an indispensable part of a manger's toolbox and employing the right words is paramount. The Conflict Resolution Phrase Book will promote habits of possible and engaging strategies to difficult conversions which is greatly to be preferred to distributive manager impulses of avoidance or animosity." --Rev. Jon Smoot, executive director, Habitat for Humanity of Northern Virginia

Dewey Edition23

Dewey Decimal658.4053

SynopsisNo one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book , is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation--but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become and the less likely you will feel like fleeing from a difficult situation. The Conflict Resolution Phrase Book is a great resource that everyone should have at their fingertips to approach any difficult situation with the assurance that the words will come out right! You will learn: Positive things to say when you're initiating or responding to a difficult conversation. How to find and craft language to start a conversation. The right words for you to positively influence the situation. The Conflict Resolution Phrase Book is a natural complement to the authors' previous best-seller, The Essential Workplace Conflict Handbook., No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book , is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation--but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become and the less likely you will feel like fleeing from a difficult situation. The Conflict Resolution Phrase Book is a great resource that everyone should have at their fingertips to approach any difficult situation with the assurance that the words will come out right You will learn: Positive things to say when you're initiating or responding to a difficult conversation. How to find and craft language to start a conversation. The right words for you to positively influence the situation. The Conflict Resolution Phrase Book is a natural complement to the authors' previous best-seller, The Essential Workplace Conflict Handbook.

LC Classification NumberHD42.M56 2017