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The Wonderful World of Customer Service at Disney, USED-Very Good, Kober, J. Jef
US $15.37
ApproximatelyS$ 19.72
Condition:
“A clean, cared for item that is unmarked and shows limited shelf wear.”
Very Good
A book that has been read but is in excellent condition. No obvious damage to the cover, with the dust jacket included for hard covers. No missing or damaged pages, no creases or tears, and no underlining/highlighting of text or writing in the margins. May be very minimal identifying marks on the inside cover. Very minimal wear and tear.
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Shipping:
Free Economy Shipping.
Located in: Logan, Utah, United States
Delivery:
Estimated between Wed, 20 Aug and Sat, 23 Aug to 94104
Returns:
60 days return. Buyer pays for return shipping. If you use an eBay shipping label, it will be deducted from your refund amount.
Coverage:
Read item description or contact seller for details. See all detailsSee all details on coverage
(Not eligible for eBay purchase protection programmes)
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eBay item number:406138076721
Item specifics
- Condition
- Very Good
- Seller Notes
- “A clean, cared for item that is unmarked and shows limited shelf wear.”
- ISBN
- 9781628903768
About this product
Product Identifiers
Publisher
Primedia Elaunch LLC
ISBN-10
1628903767
ISBN-13
9781628903768
eBay Product ID (ePID)
240302735
Product Key Features
Book Title
Wonderful World of Customer Service at Disney
Publication Year
2013
Topic
General
Language
English
Genre
Business & Economics
Format
Trade Paperback
Additional Product Features
Intended Audience
Trade
TitleLeading
The
Synopsis
Dedicated to those who would love to make their work environment as polished and customer-friendly as a day at Disney. The Wonderful World of Customer Service at Disney is a celebration of great business practices that can be applied to any service organization. See it from the eyes of J. Jeff Kober, a foremost leader in the best business practices of not only Disney, but some of the great world-class organizations. It's loaded with practical ideas that can reintegrated into any customer experience. Whether you are in the private, public, or non-profit sectors, you will find solutions that can help you take your organization to the next level.
Item description from the seller
Seller feedback (158,273)
- e***r (1556)- Feedback left by buyer.Past monthVerified purchaseBook was received in stated condition, very pleased that it was as described. Clean, securely shipped. Arrived in timely manner. Happy to find this book. I will not hesitate to purchase from this seller again.
- e***i (419)- Feedback left by buyer.Past monthVerified purchaseAwesome seller, item as described, great condition. Fast shipping! Recommend seller, A+++!!!!
- k***- (52)- Feedback left by buyer.Past monthVerified purchaseWrong tracking number, but was able to get the correct one when I checked in on where the book was. Condition as noted.
Seller feedback (158,273)
- e***r (1556)- Feedback left by buyer.Past monthVerified purchaseBook was received in stated condition, very pleased that it was as described. Clean, securely shipped. Arrived in timely manner. Happy to find this book. I will not hesitate to purchase from this seller again.
- e***i (419)- Feedback left by buyer.Past monthVerified purchaseAwesome seller, item as described, great condition. Fast shipping! Recommend seller, A+++!!!!
- k***- (52)- Feedback left by buyer.Past monthVerified purchaseWrong tracking number, but was able to get the correct one when I checked in on where the book was. Condition as noted.