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The Offer You Can't Refuse: What If Customers Want More Than Excellent Service?
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Located in: Sparks, Nevada, United States
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Estimated between Thu, 6 Jun and Mon, 10 Jun to 43230
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Seller information
- 98.5% positive feedback
Registered as a Business Seller
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eBay item number:403985306603
Item specifics
- Condition
- Publication Date
- 2020-10-02
- ISBN
- 9789401470353
- Book Title
- Offer You Can't Refuse : What if Customers Want more than Excellent Service?
- Item Length
- 9.5in
- Publisher
- Lannoo N. V., Uitgeverij
- Publication Year
- 2020
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.8in
- Genre
- Business & Economics
- Topic
- Leadership, Motivational, Management
- Item Width
- 6.8in
- Item Weight
- 0 Oz
- Number of Pages
- 256 Pages
About this product
Product Information
* A new book from a visionary keynote speaker who specializes in customer-centric thinking and the evolution of corporate responsiveness* Offers concrete applications of the social dimension of customer relations* Contains three components for sustainable successHow can you stay relevant for your customers? The answer is a combination of the following three factors: technology, personal involvement and social commitment. The past ten years have been marked by the arrival of 4G, mobile services, and robotics. These technologies have brought about a revolution in the field of customer experience and in the future, this will evolve even further. As a company, you will have to take a more active part in the personal life journey of your customers. This opens up the opportunity to tackle, together with your customer, concrete social world problems, including climate change, mobility, and health care. Customers increasingly seek out companies that do good for both themselves, and the world.
Product Identifiers
Publisher
Lannoo N. V., Uitgeverij
ISBN-10
9401470359
ISBN-13
9789401470353
eBay Product ID (ePID)
7050419949
Product Key Features
Book Title
Offer You Can't Refuse : What if Customers Want more than Excellent Service?
Format
Trade Paperback
Language
English
Topic
Leadership, Motivational, Management
Publication Year
2020
Genre
Business & Economics
Number of Pages
256 Pages
Dimensions
Item Length
9.5in
Item Height
0.8in
Item Width
6.8in
Item Weight
0 Oz
Additional Product Features
Reviews
What's going to take our companies to the next level--something that exceeds our customers' expectations? Van Belleghem has ideas focused in three areas: technology, personal involvement and social commitment. I've become a big fan of his work and I'm sure you will, too.
Target Audience
Trade
Illustrated
Yes
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:403985306603
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Item location:
Sparks, Nevada, United States
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| Postage and handling | To | Service | Delivery*See Delivery notes |
|---|---|---|---|
| Free postage | United States | Standard Shipping | Estimated between Thu, 6 Jun and Mon, 10 Jun to 43230 |
| US $5.50 (approx S$ 7.43) | United States | Expedited Shipping | Estimated between Wed, 5 Jun and Fri, 7 Jun to 43230 |
| Handling time |
|---|
| Will usually post within 2 business days of receiving cleared payment. |
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Return policy
| After receiving the item, contact seller within | Refund will be given as |
|---|---|
| 30 days after the buyer receives it | Money Back |
The buyer is responsible for return postage costs.
Seller feedback (460,891)
t***t (578)- Feedback left by buyer.
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This is a well written, well produced, nicely printed book. Seller shipped quickly. Easy no hassle purchase!
e***s (676)- Feedback left by buyer.
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GREAT ITEM GREAT PRICE A++
c***j (322)- Feedback left by buyer.
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Great condition