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C�mo Tratar Con Gente Dif�cil. Serie Inteligencia Emocional HBR (Dea (Paperback)
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Located in: 60502, United States
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eBay item number:395108207117
Item specifics
- Condition
- Brand New: A new, unread, unused book in perfect condition with no missing or damaged pages. See all condition definitionsopens in a new window or tab
- Publication Name
- C�mo Tratar Con Gente Dif�cil. Serie Inteligencia Emocional HBR (
- Title
- C�mo Tratar Con Gente Dif�cil. Serie Inteligencia Emocional HBR (
- Translator
- Jofre Homedes Beutnagel
- Contributor
- Jofre Homedes Beutnagel (Translated by)
- EAN
- 9788494949326
- ISBN
- 9788494949326
- Release Date
- 06/27/2019
- Release Year
- 2019
- Country/Region of Manufacture
- ES
- Series
- Serie Inteligencia Emocional
- Publication Year
- 2019
- Format
- Trade Paperback
- Language
- Spanish
- Book Title
- Cómo Tratar con Gente Difícil. Serie Inteligencia Emocional HBR (Dealing with Difficult People Spanish Edition)
- Item Height
- 1.1in
- Item Length
- 7.1in
- Publisher
- Editorial Reverté
- Genre
- Business & Economics
- Topic
- Human Resources & Personnel Management, Conflict Resolution & Mediation, Careers / Job Hunting
- Item Width
- 4.9in
- Item Weight
- 6.2 Oz
About this product
Product Information
El secreto para tratar con personas dif ciles consiste en saber controlar tanto tus emociones como las suyas. C mo mantener la calma en una conversaci n tensa? C mo permanecer firme frente a determinados comentarios? C mo saber si eres t una persona con la que resulta dif cil trabajar? De la mano de especialistas de Harvard Business Review, en este libro se exponen investigaciones que explican nuestras respuestas emocionales ante personas dif ciles y se muestra c mo desarrollar la empat a y la resiliencia necesarias para conseguir una relaciones m s positivas. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Product Identifiers
Publisher
Editorial Reverté
ISBN-10
8494949322
ISBN-13
9788494949326
eBay Product ID (ePID)
20038424017
Product Key Features
Book Title
Cómo Tratar con Gente Difícil. Serie Inteligencia Emocional HBR (Dealing with Difficult People Spanish Edition)
Format
Trade Paperback
Language
Spanish
Topic
Human Resources & Personnel Management, Conflict Resolution & Mediation, Careers / Job Hunting
Publication Year
2019
Genre
Business & Economics
Dimensions
Item Length
7.1in
Item Height
1.1in
Item Width
4.9in
Item Weight
6.2 Oz
Additional Product Features
Table of Content
Antes de resolver un conflicto, averigua si está frío o caliente. Quitar tensión a las conversaciones tensas. El secreto de tratar con personas difíciles: tú eres el protagonista. Qué hacer cuando un compañero te trata mal. Qué hacer con un compañero de trabajo pasivo-agresivo. Cómo trabajar con alguien que siempre está estresado. Cómo ser jefe de alguien a quien todo le parece urgente.¿Odias a tu jefe?
Target Audience
Trade
Series
Serie Inteligencia Emocional Ser.
Item description from the seller
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eBay item number:395108207117
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60502, United States
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| Postage and handling | Each additional item | To | Service | Delivery*See Delivery notes |
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| Free postage | Free | United States | Economy Shipping | Estimated between Mon, 6 May and Fri, 10 May to 43230 |
| Handling time |
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| Will usually post within 5 business days of receiving cleared payment. |
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Return policy
| After receiving the item, contact seller within | Refund will be given as |
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| 30 days after the buyer receives it | Money Back, Replacement |
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Seller feedback (437,808)
u***x (366)- Feedback left by buyer.
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The cd arrived in perfect condition. Thank ypou.
l***l (490)- Feedback left by buyer.
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Nice new book. Good price. Very slow to ship item.
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Awesome