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The Customer Success Pioneer: The firs..., Kellie Lucas
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eBay item number:394451211500
Item specifics
- Condition
- Title
- The Customer Success Pioneer: The first 12 months of your jour...
- Book Title
- The Customer Success Pioneer: The first 12 months of your jour...
- ISBN
- 1788600398
- EAN
- 9781788600392
- Binding
- Paperback / softback
- Date of Publication
- 20191025
- Release Title
- The Customer Success Pioneer: The first 12 months of your jour...
- Artist
- Lucas, Kellie
- Brand
- N/A
- Colour
- N/A
- Publication Year
- 2019
- Type
- Textbook
- Format
- Paperback
- Language
- English
- Publication Name
- The Customer Success Pioneer: the First 12 Months of Your Journey Into Growth
- Item Height
- 216mm
- Publisher
- Practical Inspiration Publishing
- Item Width
- 140mm
- Subject
- Management, Marketing
- Item Weight
- 230g
- Number of Pages
- 288 Pages
About this product
Product Information
*SHORT-LISTED FOR THE BUSINESS BOOK AWARDS 2020!* Are you a Customer Success Executive or making your way up the Customer Success ladder? Do you want to transform churn into maximum recurring revenue and growth? Are you looking for a clear route to an established framework? Are you determined to be proactive, rather than constantly firefighting, with your customers? Is your company invested in or implementing a customer-focused philosophy? If you answered yes to any of these questions, this book is for you! Customer Success is an emerging discipline for professionals pioneering revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals. The Customer Success Pioneer is a practical handbook for creating a best-in-practice Customer Success function from the ground up. It will help you ensure that your existing portfolio of customers become successful partners - delighted, committed and renewing - by putting in place processes that will work across your portfolio and into the future. This book will help you find the essential frameworks to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional.
Product Identifiers
Publisher
Practical Inspiration Publishing
ISBN-13
9781788600392
eBay Product ID (ePID)
4046627077
Product Key Features
Publication Name
The Customer Success Pioneer: the First 12 Months of Your Journey Into Growth
Format
Paperback
Language
English
Subject
Management, Marketing
Publication Year
2019
Type
Textbook
Number of Pages
288 Pages
Dimensions
Item Height
216mm
Item Width
140mm
Item Weight
230g
Additional Product Features
Country/Region of Manufacture
United Kingdom
Item description from the seller
Business seller information
Value Added Tax Number:
- DE 281042328
- EL 996857788
- ES N8267548I
- FR 27823676960
- GB 922696893
- IT 00185819992
Seller assumes all responsibility for this listing.
eBay item number:394451211500
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